Handle Warranty

Handle House & things guarantees its products against defects in workmanship and materials, subject to fair wear and tear for a period of 1 year from date of purchase. Handle House & things offers replacement of goods free of charge.

However, Handle House & things assumes no liability under this guarantee for the following:

  1. When the product is installed incorrectly or failure to follow fitting instructions, where provided.
  2. Failure due to improper maintenance or fair wear and tear. Please see our care and maintenance section on the website for each of the different types of materials.
  3. Indirect or consequential loss or damage.
  4. Cost of freight and or travelling time.
  5. All finishes may experience deterioration under some climatic conditions and normal everyday use, which is excluded from this guarantee.
  6. This guarantee does not extend to labour costs, personal loss, economic, consequential or property damage of any kind.

Warranty form link 

Prices

Prices includes GST and are Recommended Retail Prices.

Title of Goods

All goods remain the property of Handle House & Things until invoice and any related cost are paid in full.

Delivery Charges 

We currently use the delivery services of Fastways, TNT and Australia Post.  Delivery charges are determined by weight, size and location.  

Stock Availability

Delivery of goods will, at any time be subject to stock availability and Handle House & Things will not be liable for any cost due to availability of stock.  We will contact you at the time of order to inform you if we cannot supply a product. 

Payments

We accept credit cards of Visa or Mastercard, or via Direct Bank Deposit.  The fastest way to get your product shipped is by paying with Credit Card.  If by Direct Bank Deposit we do ask for a bank receipt, so we can process your order sooner, as some banks take fewer days to clear.

General Guarantee

Handle House & Things guarantees our products against defects in workmanship or material.  The product will be subject to fair wear and tear.  We are not liable if the products are installed incorrectly because of failure to follow instructions, or improper or lack of maintenance.

Powder Coating / Timber Handles

These orders will take approximately a week to ten days before delivery/pick up. Returns of these special orders may not be accepted unless previously organised with the store. 

*Any questions in regarding to any above Terms & Conditions, please contact Handle House Head Office  – Email: sales@handlehouse.com.au or Phone: 07 5450 1440*